1. Limited Warranty. Aurarum Pty Ltd (Aurarum) warrants to the original purchaser (the “Customer”) that the products purchased by Customer from Aurarum (the “Products”) are free from defects in material and workmanship for a period of thirty (30) days from the date of shipment to Customer for Products, unless otherwise specified by Aurarum. Aurarum will accept returns of any retail priced items in unopened, unused and unassembled condition ordered directly from Aurarum, after the warranty your purchase is final and no returns will be accepted. In case of returns the customer pays shipping fees and would be refunded original price less shipping fees and 15% restocking fee.
  2. Due to nature of the 3D printer kits (open source and have heating elements) they are covered  by 30 day limited warranty from the day of shipment.
  3. Preassembled Wombot printers come with 6 month warranty.
  4. It is advised not to leave 3D printers unattended
  5. 3D printer kits will be fully refunded only in unopened condition. If the packaging was opened restocking fee of 15% will apply.
  6. Any products that were sealed and arrive opening will not be refunded.
  7. Aurarum’s Obligation. The sole obligation of Aurarum, at its option and without charge, is to repair, replace, or refund the original purchase price paid by Customer for, any Product or part, which Aurarum provided and agrees that was defective from arrival. Repair parts or replacement Products may be new or refurbished, at the sole discretion of Aurarum. All replaceable parts or Products must be returned to Aurarum and become the property of Aurarum.
  8. Transfer of Other Warranties. Any components that have been supplied by 3rd party supplier and come with a set warranty Aurarum will transfer such warranty to customers.
  9. Exclusions. MFI’s limited warranty provided herein does not cover: (i) normal wear and tear; (ii) transport damage; (iii) failure to follow operation or maintenance instructions; (iv) Customer’s negligent modification, disassembly or attempted repairs of the Product; (v) abuse, misuse or negligent acts; (vi) accidental or intentional damage; or (vii) cosmetic shortcomings which do not influence Product function.
  10. Disclaimers. unless expressly set forth in this limited warranty, MFI makes no warranty of any kind whatsoever, express or implied, with respect to any products furnished hereunder. MFI expressly disclaims, where legally permitted to make such disclaimer, any warranties implied by law, including but not limited to any warranty of merchantability or fitness for a particular purpose.
  11. Limitation of Damages. IN NO EVENT SHALL AURARUM BE LIABLE TO CUSTOMER FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR SPECIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, PROFITS, OR DOWN-TIME (HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER THE BASIS OF LIABILITY IS BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), STATUTE OR ANY OTHER LEGAL THEORY), EVEN IF AURARUM HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. AURARUM’S TOTAL LIABLITY TO CUSTOMER, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL BE LIMITED TO THE AMOUNTS PAID TO AURARUM BY CUSTOMER. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE REMEDIES UNDER THIS LIMITED WARRANTY ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES.
  12. Return Merchandise Authorization (RMA) Process for Defective Products.
  13. Any returns should be requested via email sent to sales@aurarum.com.au
  14. The shipping of returned items will be Customers sole responsibility
  15. Other Rights. This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State, and from Country to Country.
  16. Any government fees that arrise from the importation of the products to your country is your sole responsibility. Aurarum Pty Ltd does not carry any responsbility for the import fees that can be implied by your home country.
  17. Returns are not accepted if you received an item, tried to use it and changed your mind.